Field Services

Under some vehicle finance agreements, the Consumer Credit Act provides additional rights when more than a third of a vehicles purchase price has been repaid.

In these circumstances, failing to keep up repayments on your vehicle finance agreement could result in your finance company starting legal proceedings against you to recover their vehicle.

However, as this is both a costly and intrusive process, they frequently ask Crystal Collections to liaise with their customers in order to resolve the situation.

If we have recently contacted you, we would like to arrange a convenient time to speak with you to explain the options your finance company are making available, understand any difficulties you might be facing and the reason you have breached your credit agreement.

Please get in touch with us today. It is our job to find a solution to your current vehicle finance predicament. In some cases this can mean getting things back on track, in others it means arranging the voluntary surrender of the vehicle. Either way, your finance company has asked us to help avoid the cost, stress and intrusion that court proceedings would bring.

If you find yourself in financial difficulty, or behind on your debt repayments, please do not ignore it…

Take a look at our Help and Advice section where you will find a number of organisations who provide free, non-judgemental and confidential advice and may be able to help you.

Help & Advice

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