Inspect & Collect

When your customer’s vehicle finance agreement comes to its end, they may wish to return the vehicle rather than pay the residual amount to own it outright. In these instances, it is important that the inspection and collection of the vehicle is carried out correctly.

As a Financial Conduct Authority authorised and regulated business, Crystal Collections’ clients know that its “Inspect & Collect” service is undertaken by a professional team operating to the highest industry standards, in an efficient and fully traceable manner.

Working across the whole of the UK, Crystal Collections’ Inspect & Collect staff are employed by the Company and are trained to British Vehicle Rental & Leasing Association standards.

Using Crystal Collections’ own bespoke ‘Gumshoe Collections’ system, which the Company developed to ensure that customer are at the forefront of its Inspect & Collect service, Crystal Collections’ vehicle inspectors produce highly accurate and detailed vehicle appraisals which incorporate high-resolution images of damage or problem areas. The Gumshoe Collections system also provides real time updates to Crystal Collections’ clients to allows vehicle remarketing times to be kept to an absolute minimum.

Crystal Collections provides Inspect & Collect services nationwide to some of the UK’s largest vehicle finance companies.

As a long-established industry leader in vehicle inspection and collection, Crystal Collections also has the infrastructure to securely store up to 5,000 vehicles for its clients, ahead of their onward sale.


If you are an existing client or would like to find out more about our Inspect & Collect service…

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